KnowledgeLake Appoints Billy Biggs as CEO to Lead Next Phase of Growth

ST. LOUIS--(BUSINESS WIRE)--KnowledgeLake, an AI‑powered enterprise workflow automation platform, today announced the appointment of Billy Biggs as Chief Executive Officer. Biggs brings extensive experience scaling enterprise SaaS businesses and joins KnowledgeLake at a pivotal moment as the company accelerates its expansion and deepens its platform capabilities.

KnowledgeLake Appoints Billy Biggs as CEO to Lead Next Phase of Growth

Share

KnowledgeLake helps enterprises eliminate the friction of document-heavy work, combining intelligent document processing (IDP), workflow automation, and content management into a single AI-powered platform. The company's solutions enable organizations to automate complex, high-volume document operations without custom development, freeing teams from manual processes and delivering measurable operational results at scale.

"We’re pleased to welcome Billy to lead KnowledgeLake into its next chapter. His track record of igniting growth at enterprise SaaS companies, and his ability to combine operational rigor with aggressive go-to-market execution, make him ideally suited to build on the extraordinary foundation this team has created. We’re confident he will accelerate what is already a remarkable growth story," said Amy Kadomatsu, Chair, Board of Directors, KnowledgeLake.

Biggs is a seasoned SaaS executive whose career spans more than 25 years of driving revenue transformation and building category-defining platforms. Most recently, as President and CRO of TechnoMile, he led the company's growth strategy across AI-powered enterprise software, workflow automation, and market intelligence solutions, helping position the business as a category leader. Before TechnoMile, Biggs held senior leadership positions at WalkMe and Cornerstone OnDemand, where he played key roles during periods of significant expansion and strategic milestones.

"KnowledgeLake has built something genuinely differentiated in a competitive space,” said Billy Biggs, Chief Executive Officer, KnowledgeLake. “I was drawn immediately to the quality of the platform, the strength of the team, and the magnitude of the opportunity ahead. I’m energized to partner with this team to ignite the next phase of growth and bring KnowledgeLake's capabilities to more customers and a much larger market."

Biggs succeeds Kevin Herr, who led KnowledgeLake through a period of substantial growth and operational maturation, culminating in the company's strategic partnership with Edison Partners.

“We're grateful to Kevin for his years of helping to build KnowledgeLake into the durable business it is today. Billy's track record building go-to-market engines for AI-powered enterprise software will extend our lead in automating the mission-critical, document-intensive work organizations depend on getting right — and we're proud to back the team delivering it, " said Ben Laufer, Principal, Edison Partners.

KnowledgeLake is one of the most durable software businesses in the lower middle market, backed by strong customer retention and a roster that includes Washington University, State of Kentucky, State of Tennessee, Lorain County, Databank, US Imaging, and State of Rhode Island. The company has drawn consistent industry recognition as a five-time Microsoft Partner of the Year winner, finalist for Best Cloud Automation of the Year, and a seven-time honoree on the Greater St. Louis Top Workplaces list.

About KnowledgeLake

KnowledgeLake delivers an operating system for automating document-centric work. Its cloud-native, AI-enabled platform unifies document capture, processing, workflow, and governance so enterprises and partners can automate at scale, stay compliant, and move faster. Trusted by more than two million users worldwide. Let the work flow.™ www.knowledgelake.com.