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New Report Reveals U.S. Consumers Spend $164 Billion Per Year on Cable & Internet

doxo reveals that Americans spend approximately $1,063 per year on Cable & Internet services; breaks down the most expensive states and cities by spend in the U.S.

SEATTLE--(BUSINESS WIRE)--A new report released today by doxo reveals that U.S. households spend $164 billion annually on cable and internet services, which represents approximately 4% of the total $4.55 trillion spent on household bills each year.

Through a statistical analysis of actual household consumer payments across 97% of U.S. zip codes, doxoINSIGHTS' Cable & Internet Market Size and Household Spend Report for 2025 has sized the overall market uncovering that 73% of U.S. households are paying a cable and internet bill, spending a median amount of $121 per month, or $1,452 per year. When factoring in market share, this amounts to median spend of $1,063 per year per US Household. ¹

The doxoINSIGHTS analysis focuses on actual household payments for cable and internet bills across the country (bill payments on doxo span more than 97% of U.S. zip codes), to determine the overall market size. The report details household spending, the percentage of households paying each bill, and median monthly and annual bill costs by state, as well as in the 50 largest U.S. cities and those with populations of 40,000 or more.

Key findings:

  • Total Cable and Internet Consumer Market Size: $164 billion
  • Median Monthly Cable and Internet bill payment: $121
  • Percent of Households: 73% of U.S. households pay Cable & Internet bills
  • Percent of Household Bill Pay Expense: Cable & Internet bills amount to 4% of consumers' household bill pay costs

"High-speed connectivity is more essential than ever for consumers — driven by remote work, streaming, and smart home innovations — and is a foundational household expense. As we look ahead, we anticipate increases in cable and internet pricing may occur for consumers due to potential tariff impacts on cable and broadband equipment. However, some of this is expected to be counterbalanced by increased competition from wireless broadband options," said Steve Shivers, Co-founder and CEO at doxo. "At doxo, our mission is to turn the complexity of household bills into clarity—empowering consumers and businesses alike with data-driven transparency to evaluate options and make smarter financial decisions, no matter how the market shifts."

doxoINSIGHTS utilizes aggregate, anonymized bill payment data to offer a detailed analysis of actual consumer payment data on a rolling 12-month basis with monthly updates. For the latest analysis of U.S. household bill expenses, visit doxo.com/w/explore and select a state, to view state, county, and city data.

Top 5 States with the Highest Cable & Internet Bills ²

State

Monthly Median Bill

% Households with Bill

Annual Median HH Spend ¹

Delaware

$157

70%

$1,313

Rhode Island

$150

61%

$1,091

South Dakota

$147

75%

$1,315

Tennessee

$143

76%

$1,310

Alaska

$143

71%

$1,211

Access Cable & Internet Household Bill Pay Data for all 50 states here.

Top 5 Largest U.S. Cities with the Highest Cable & Internet Bills ²

City

Monthly Median Bill

% Households with Bill

Annual Median HH Spend ¹

Pittsburgh

$221

57%

$1,508

Milwaukee

$192

83%

$1,913

Denver

$186

67%

$1,492

Portland

$170

72%

$1,463

Charlotte

$165

81%

$1,599

Access Cable & Internet Household Bill Pay Data for the 50 biggest U.S. cities here.

For more information, or to view the entire report, visit https://www.doxo.com/w/insights/.

¹ Median Monthly Bill x Percent of Households with Bill x 12 months per year = Median Annual Cost per U.S. Household.

² Data is sourced from the doxoINSIGHTS 2025 U.S. Household Bill Pay Report, reflecting consumer payment data from March 2024 to March 2025. For the latest analysis of U.S. household bill expenses, please visit www.doxo.com/w/explore and select a state to explore state, county, and city data.

About doxoINSIGHTS

doxoINSIGHTS provides direct insight into The Bill Pay Economy™ by leveraging consumer surveys and doxo’s unique aggregate bill pay data set, comprising actual bill payment activity to confirmed household service providers across the country. doxo data brings together the broadest available data set for analyzing actual household bill payment activity, pulling from over 10 million paying consumers across over 97% of U.S. zip codes. doxo’s payment network covers over 120,000 billers in 45 different service categories and enables payments using bank accounts, credit cards or debit cards. This uniquely broad statistical foundation powers doxoINSIGHTS reports – uncovering key trends for household financial health and bill payment behavior. Uncovering an even deeper level of insight into Americans’ cost of living, doxo’s proprietary Cost of Bills Index™ (COBI), a new feature of doxoINSIGHTS, provides a consistent basis of comparison at the state, county and city level.

About doxo

doxo delivers innovation that transforms the bill pay experience for consumers, billers and financial technology providers. For over 10M consumers, doxo’s all-in-one bill pay makes it simple to organize and pay any bill on any device through a secure checkout. For billers, doxo’s network-driven platform enables online and mobile payments with a ridiculously simple integration, radically lower costs, and game-changing features that are unavailable with legacy bill pay vendors. For fintech partners, doxo delivers financial innovations to consumers across 97% of US Zip Codes, paying from more than 8,000 financial institutions to over 120,000 billers in 45+ service categories. For employees, doxo is a creative, ever-learning team that is passionate about building fintech tools that dramatically improve the bill pay experience. For investors, doxo provides an extraordinary opportunity to invest alongside Jackson Square Ventures, MDV, and Bezos Expeditions to disrupt a market that accounts for over $4T of US Household spend. To learn more about America’s leading bill pay network, visit doxo.com.

Contacts

Media Contact
Dotted Line Communications for doxo
Jenny Davis
press@doxo.com

doxo


Release Versions

Contacts

Media Contact
Dotted Line Communications for doxo
Jenny Davis
press@doxo.com

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