Blain’s Farm & Fleet Earns National Recognition from Newsweek and USA TODAY for Excellence in Online Shopping and Customer Service

JANESVILLE, Wis.--(BUSINESS WIRE)--Blain’s Farm & Fleet has earned two major national honors, being named to Newsweek’s America’s Best Online Shops 2026 list and USA TODAY’s America’s Best Customer Service 2026 rankings, reinforcing the retailer’s continued commitment to delivering trusted, high-quality experiences both online and in-store.

Newsweek: America’s Best Online Shops 2026

Blain’s Farm & Fleet’s website, farmandfleet.com, has been named to Newsweek’s prestigious list of America’s Best Online Shops 2026. This marks the fifth consecutive year the retailer has received this recognition, underscoring its sustained excellence in online retail.

Newsweek’s rankings are based on an objective evaluation and a nationwide survey of more than 24,000 American consumers. Thousands of online retailers were assessed using 46 objective and subjective criteria, including trust and security, usability, service and communication, purchase and delivery, payment, technical performance, likelihood of purchase and traffic growth. Only the top 500 online shops across six industries and 25 categories earned a place on the 2026 list.

“This recognition reflects the intentional investments we’ve made to create a digital experience that is fast, reliable and easy for our neighbors to use,” said Andrew Hendricks, Blain’s Farm & Fleet’s Senior Director of Digital Strategy. “From accurate product information to dependable fulfillment and customer support, our teams are focused on earning trust every time someone shops with us online.”

USA TODAY: America’s Best Customer Service 2026

Blain’s Farm & Fleet was also named one of USA TODAY’s America’s Best Customer Service 2026 providers, earning a four-star rating in the In-Store Shops category for General Merchandise. This is the second consecutive year that Blain’s has received this national recognition.

The ranking, developed in partnership with Plant-A Insights Group, evaluated more than 7,100 companies nationwide and included feedback from over 32,000 consumers. Companies were assessed across core service categories, including friendliness, professional competence, availability, solution orientation, solution speed and transparency and reliability.

“This award reflects the care, knowledge and problem-solving our associates bring to every interaction,” said Aly Blawat, Blain’s Farm & Fleet’s Senior Director of Customer Strategy & Customer Insights. “It reinforces that the personal service our teams provide continues to make a meaningful difference for our neighbors.”

About Blain’s Farm & Fleet

Founded in 1955, Blain’s Farm & Fleet is a specialty retailer with 45 locations throughout Illinois, Iowa, Wisconsin, and Michigan. They serve customers across the United States via their website and mobile app. This Modern General Store remains steadfast in its commitment to offering customers high-quality products, competitive prices, and reliable service—while empowering every customer to “Be an Original.” Visit www.farmandfleet.com or download the Blain’s Farm & Fleet mobile app.

In addition to high-quality products with the Blain’s Farm & Fleet brand name, they carry top-rated brands, including:

• Clothing: Ariat, Carhartt, Dickies, Under Armour, Columbia, Levi's, Wrangler, Kuhl, WorkNSport
• Footwear: Skechers, Puma, Keen, Ariat, Asics, New Balance, CAT, Carhartt, Hey Dude, Sorel, TimberlandPro, Crocs
• Tools & Hardware: DeWalt, Milwaukee, Stanley, Craftsman, Hobart
• Paint & Supplies: Benjamin Moore, Valspar, MinWax, Rustoleum, Graco, Purdy
• Automotive: Pennzoil, Valvoline, Mobil 1, Mystik, Fram, Prestone, Sea Foam, Meguiar’s
• Tire & Auto Repair Service: Michelin, Goodyear, Cooper
• Sporting Goods: Realtree, Scent Blocker, Yeti, Coleman, Rapala, Plano, St. Croix, Browning, Winchester
• Home & Housewares: KitchenAid, Cuisinart, Keurig, T-Fal, Lodge, Calphalon, Ty
• Pet Department: Purina, Blue Buffalo, Hill's Science Diet, Iams, Canidae, Taste of the Wild, Kong, Greenies, Diamond, Eukanuba
• Agriculture: King Kutter, Nutrena, Behrens, Guardian, Manna Pro, Ware, Weaver Leather, Agrimaster
• Lawn & Garden: Scotts, Miracle-Gro, RoundUp, Fiskars, Weber, Char-Broil, Estate
• Outdoor Power Equipment: Troy-Bilt, Cub Cadet, Briggs & Stratton
• Electrical & Plumbing: Reliance, GE, Southwire, Whirlpool, Klein, Superior, JMF, BestAir