Oneview Advances Intelligent Care Delivery with Ovie: A Unified Digital Care Assistant Built for Modern Hospital Operations

CHICAGO--(BUSINESS WIRE)--Oneview Healthcare today announced the next evolution of Ovie, its digitally integrated Care Assistant designed to streamline nonclinical workflows and give care teams more uninterrupted time for clinical focus. Building on the voice assistant launched in 2025, the Ovie platform operates as an orchestration layer, bringing patient interaction, request routing, and operational insight together.

In today’s hospitals, many routine requests still flow through the nurse by default, creating unnecessary bottlenecks and reducing time available for direct care. Ovie addresses this at the workflow level by giving patients simple, guided ways to manage day‑to‑day needs while ensuring nonclinical tasks are routed efficiently across the unit.

Running on the hospital TV and tablet experience through Oneview’s redesigned patient interface, Ovie provides a consistent entry point for patients to complete tasks, get timely answers, and receive personalized guidance throughout their stay. This unified experience allows care teams to benefit from real‑time visibility into education completion, pending requests, and emerging operational slowdowns, insights that help keep units running smoothly.

“Hospitals need technology that simplifies, not adds to clinical complexity,” said Niall O’Neill, Chief Product Officer at Oneview Healthcare. “Ovie is built to coordinate the routine, so care teams can focus their attention where it matters most.”

Modern Patient Experience, Purpose‑Built for Care Environments

Ovie offers an intuitive, consumer‑grade interaction model adapted specifically for hospital settings. Patients can navigate common needs independently, whether accessing key information, managing their environment, receiving between‑visit reminders, or ordering meals aligned with dietary requirements.

Governed, Data‑Driven, and Seamlessly Integrated

Developed under Oneview’s AI governance framework and aligned with ISO 42001 practices, Ovie integrates with leading EHR and Smart Hospital systems to ensure secure, context‑aware, clinically appropriate operation. Engagement signals, education status, and patient requests flow directly into the care team’s workflows, strengthening rounding processes and supporting smoother transitions across the episode of care.

“With Ovie, we’re delivering an intelligent, connected experience that helps patients feel supported while allowing clinicians to spend more time on the care that matters,” said James Fitter, Chief Executive Officer at Oneview Healthcare. “This is about reducing complexity across the care journey and elevating the role of technology in a way that genuinely supports people.”

Built on Oneview’s proven platform, which is deployed at scale across large health systems globally, Ovie will be piloted with customers in 2026.

For more information, visit www.oneviewhealthcare.com/ovie

ABOUT ONEVIEW HEALTHCARE

Oneview Healthcare is the connected care experience company – a global leader in patient, clinician, and hospital system experience solutions. Oneview’s platform integrates with EHR systems to deliver consistent, personalized experiences across TVs, tablets, and mobile devices, improving workflows, communication, and engagement throughout the hospital. Learn more at oneviewhealthcare.com.