Customers Bank Named to American Banker’s Best Places to Work in Financial Technology

WEST READING, Pa.--(BUSINESS WIRE)--Customers Bank (NYSE: CUBI), announced today that it has been named to American Banker’s “Best Places to Work in Financial Technology.” The recognition reflects Customers Bank’s commitment to building a workplace where innovation and talent thrive side by side.

This annual survey and awards program is designed to identify, recognize and honor the best employers in the financial technology industry. Companies recognized on this year’s list operate in and serve companies and consumers in a wide range of financial services including banking and mortgages, insurance, payments and financial advisory.

Customers Bank is one of the leading technology-forward commercial banks in the country. The bank operationalizes artificial intelligence (AI) across lending, deposits, and payments. Today, 75% of Customers Bank team members hold AI licenses, and the Bank’s proprietary instant payments platform, cubiX, processed approximately $500 billion in transaction activity in Q1 2026.

"Every day our team powers Customers Bank’s continued success,” said Sam Sidhu, CEO and President of Customers Bank. “Inclusion on American Banker's Best Places to Work in Financial Technology list is a reflection of the environment we have built together – one where innovation is expected, growth is supported, and the work we do every day genuinely matters. I could not be prouder of our team."

"Each year, the Best Places to Work in Financial Technology offers a glimpse into the workplace practices of fintechs whose employees rate them highly," said Penny Crosman, Executive Editor of Technology at American Banker. "This year, employees appear to value remote work, schedule flexibility and autonomy above all else, at a time when many traditional financial firms are enforcing strict return-to-work policies."

Companies are considered for the award based on a rigorous two-part evaluation: an assessment of each company’s workplace policies, practices, philosophy, systems, and demographics, followed by an anonymous employee survey measuring the overall employee experience. The combined scores determine the final rankings. The Best Places to Work in Financial Technology program was created in 2017 and is a project of American Banker/Arizent and Best Companies Group.

Institutional Background

Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation's top-performing banking companies with nearly $26 billion in assets making it one of the 80 largest U.S. bank holding companies. Customers Bank's commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include:

• Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
• No. 45 out of the 100 largest publicly traded banks in 2026 Forbes Best Banks list
• Net Promoter Score of 81 compared to industry average of 41

A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.