AM Best to Host Webinar on How AI, Agents and Human Expertise Are Reshaping Insurance Operations

OLDWICK, N.J.--(BUSINESS WIRE)--AM Best will host a complimentary webinar, titled, “AM Best's Informational Webinar – How AI, Agents and Human Expertise Are Reshaping Insurance Operations,” sponsored by Xceedance, on Tuesday, Oct. 20, 2026, at 2:00 p.m. (EDT). Register today.

In this one-hour webinar, a panel of insurance and technology experts will share practical insights, lessons learned and what it takes to move from AI pilots to measurable business impact.

Panelists include:

• Arun Balakrishnan, chief executive officer, Xceedance
• Adrian Copland, chief operating officer, Ledgebrook
• Manish Chawla, executive vice president and chief information officer, IAT Insurance Group

Attendees can submit questions during registration or by emailing AMBestWebinars@ambest.com. Playback will be available shortly afterward.

Those unable to attend the live webinar can still register to receive the playback to view at their convenience.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.

Copyright © 2026 by A.M. Best Company, Inc. and/or its affiliates. ALL RIGHTS RESERVED.