Strike Looms at Children’s Aid Society of Toronto as Province-Wide Child Welfare Crisis Deepens

TORONTO--(BUSINESS WIRE)--CUPE Local 2316, representing workers at the Children’s Aid Society of Toronto, are officially in a legal strike position as negotiations between the union and the employer have not led to an agreement and workers warn that a broader provincial funding crisis is pushing child welfare services to the brink.

Frontline and support staff say chronic understaffing, rising case complexity, growing service demands, and deep program cuts are preventing them from consistently meeting standards under the Child, Youth and Family Services Act.

“Our members have reached a breaking point,” said Aubrey Gonsalves, President of CUPE 2316, representing nearly 500 workers at CAS Toronto. “Workers are being asked to do more with less while services are cut. When staffing levels are dangerously low and prevention programs disappear, children and families are the ones who suffer. We do not take the possibility of a strike lightly, but we cannot ignore the risk these conditions are creating.”

CUPE 2316 recently issued a formal warning to CAS Toronto that burnout and workload pressures are creating critical gaps in service delivery. Worker’s report having less time to spend with families, covering additional duty shifts due to staffing shortages, and navigating increasing administrative demands while community-based mental health, developmental, and autism services remain inaccessible or underfunded.

CUPE Ontario says the crisis extends far beyond Toronto.

“What is happening at CAS Toronto is not isolated—it is part of a province-wide pattern,” said Yolanda McLean, Secretary-Treasurer of CUPE Ontario. “Across Ontario, child welfare agencies are struggling with chronic underfunding. Caseloads are rising, prevention is shrinking, and recruitment and retention are becoming nearly impossible. The Ford government has been warned for years, and yet funding has not kept pace with need.”

The union argues that agencies are being forced to operate within funding models that no longer reflect the complexity of today’s child welfare environment.

“When you underfund prevention, you guarantee crisis,” McLean said. “Children staying in care longer, families pulled into the system unnecessarily, workers burning out—these are the real-world consequences of political decisions.”

CUPE 2316 says the employer has refused to meaningfully address unsafe staffing levels at the bargaining table, while pointing to provincial funding pressures.

“CAS Toronto cannot bargain its way out of a funding crisis,” said Gonsalves. “But they can choose to prioritize staffing and safety. And the provincial government must step up with immediate, sustained funding increases so agencies can do the work the law requires.”

Now in a legal strike position, both CUPE 2316 and CUPE Ontario are calling on the provincial government to immediately increase child welfare funding and on CAS Toronto to return to the table with proposals that address staffing and service delivery.

“This is a wake-up call,” McLean said. “Children’s safety should never be collateral damage in a budget decision. The government must act now to stabilize child welfare before more harm is done.”

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